USB3 disk boot

sirk
Posts: 4
Joined: Tue Oct 23, 2012 2:41 pm

USB3 disk boot

Post by sirk »

Hello

I've just received my Intense PC.

The pc can't boot on internal drive if there is an USB3 disk pluged in...

If i remove it and plug it after it works.

Any idea ? :|

Thanks !

gabrielh
Site Admin
Posts: 1260
Joined: Thu Jun 02, 2011 1:13 pm

Re: USB3 disk boot

Post by gabrielh »

You should give the internal HDD the highest priority boot order in the BIOS menu.
Gabriel Heifets

Fit-PC2/3/IntensePC support.

sirk
Posts: 4
Joined: Tue Oct 23, 2012 2:41 pm

Re: USB3 disk boot

Post by sirk »

It's already the case on the boot order menu.

At launch, Intel logo appears on the left and then ... nothing.

gabrielh
Site Admin
Posts: 1260
Joined: Thu Jun 02, 2011 1:13 pm

Re: USB3 disk boot

Post by gabrielh »

What is the model of your IntensePC?
Gabriel Heifets

Fit-PC2/3/IntensePC support.

sirk
Posts: 4
Joined: Tue Oct 23, 2012 2:41 pm

Re: USB3 disk boot

Post by sirk »

It's an "Intense PC Value Barebone"

gabrielh
Site Admin
Posts: 1260
Joined: Thu Jun 02, 2011 1:13 pm

Re: USB3 disk boot

Post by gabrielh »

We will try to reproduce the problem and I report you back
Gabriel Heifets

Fit-PC2/3/IntensePC support.

gabrielh
Site Admin
Posts: 1260
Joined: Thu Jun 02, 2011 1:13 pm

Re: USB3 disk boot

Post by gabrielh »

I am unable to reproduce this issue on our side. The unit boots fine from both devices - the USB3 and from the internal SSD.
The setup includes Afaya SSD 32GB and Transcend 8GB USB3

What is your BIOS version?
What is the type of the USB3 device do you use?
Gabriel Heifets

Fit-PC2/3/IntensePC support.

sirk
Posts: 4
Joined: Tue Oct 23, 2012 2:41 pm

Re: USB3 disk boot

Post by sirk »

My BIOS version is "CR_2.2.0.262 X64"

My external HDD is a Western digital 3TB.

Thanks

gabrielh
Site Admin
Posts: 1260
Joined: Thu Jun 02, 2011 1:13 pm

Re: USB3 disk boot

Post by gabrielh »

We have confirmed this issue. The root of the issue is in the BIOS. We will release the BIOS update ASAP.

Please accept my apologizes for an any inconvenience that is issue caused you, and thank you for submitting this it
Gabriel Heifets

Fit-PC2/3/IntensePC support.

duane
Posts: 6
Joined: Thu Jun 21, 2012 1:02 pm

Re: USB3 disk boot

Post by duane »

I imagine my problem is due to the same issue. I want to put /home on a USB3 disk, but it does not mount in time to be available after booting (though it is available later), so I cannot login.

Thanks, Duane

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