fit-IoT Users Forum

This should have been posted to the intense pc forum, not intense pc 2.

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I did a clean install of Windows 10 on an IntensePC and I hear no sound at all out of the 3.5mm" audio jack. I am using HDMI too at the same time for video. How do I fix this? There is no apparent problem in Device Manager and everything else is great.

Current BIOS Version: Latest

Intel i7-3517UE (1.7Ghz dual core)
Memory Speed: 1333Mhz
Intel HD Graphics 4000 17W
WiFi: b/g/n

SN: 1120718-00008
PN: C3517V-WB-FM4U

Are you able to get audio on HDMI or DP video output ports?
Do you have audio output on the same HW under Win7 or Linux?

These two will be a good indication where the problem is - HW or SW.
In case under any OS you cannot get sound, then it is a HW failure and probably RMA, otherwise it is a SW settings /driver issue.