FitPC has died

[equitius]

My new fitPC-3 has died. I have had it about a month and have been using it with my astronomy gear. I run it remotely over my Wifi network using VNC.

Last night it powered up but then didn't show up on my wifi network. Nor would it show up if connected via ethernet.

Thinking it was a network problem, I have brought it to work and plugged it into a monitor. Nothing. The front light is illuminated and it heats up but the pc does not even enter BIOS.

I assume from this that I have a motherboard issue rather than a hard disk problem.

Where do I go from here? The pc has data I want to hold onto - including work for a Uni project that is due late next week. Is there some way of retrieving the data? I'm in Australia so I can't see it making its way to Isreal and back in a week.

Pete

[equitius]

Looking over the other forum entries, I've tried toggling NUM LOCK and F2 to get to the BIOS screen. No response from the PC.

There is clearly power in the Fit. When I plug in an external hard drive, its power light comes on. The keyboard also has power but no obvious connection. Plugging in a mouse makes no difference.

Any other ideas?

Pete

[sesterce]

Where do I go from here? The pc has data I want to hold onto - including work for a Uni project that is due late next week. Is there some way of retrieving the data? I'm in Australia so I can't see it making its way to Isreal and back in a week.

Pete

Hello Pete, take the HD out of it and plug it in another PC (by USB or other).You will at least save your data.

Jean

[gabrielh]

Looking over the other forum entries, I've tried toggling NUM LOCK and F2 to get to the BIOS screen. No response from the PC.

There is clearly power in the Fit. When I plug in an external hard drive, its power light comes on. The keyboard also has power but no obvious connection. Plugging in a mouse makes no difference.

Any other ideas?

Pete

It's sounds like a hardware issue. Please consider to RMA the unit.

[equitius]

Hello Pete, take the HD out of it and plug it in another PC (by USB or other).You will at least save your data.

Jean

Thanks Jean - I did that and managed to retireve the data

Pete

[Poita]

Seems to be a very common issue. Happened to me twice now. First time was an RMA from Australia and they replaced the SBC.
Now it's happened again. Cant say I am very impressed at all.

[benklaasen]

I've just registered here to add a "me, too". Bought my Fit-PC 3i last August, it sat unused for months until I had enough cash to stuff it with RAM and a hard disk during November; now it's died in the manner described in this post after a few weeks of very light use. It powers on, but there's no POST or BIOS messages. The screen detects there's something there because it wakes up, waiting for a signal, but nothing arrives so it goes back to sleep after a minute or two. Very disappointing.

[mbirger]

• Please follow troubleshooting steps for fit-PC3 described here:
  http://www.fit-pc.com/wiki/index.php/Fi ... leshooting

• Disconnect the storage and boot. Are you able to get into BIOS menu (click fast F2 on boot up)?
  If not RMA: http://www.fit-pc.com/web/support/rma/

• Just in case verify CMOS battery is not discharged. Let the computer stay powered for 24 hours (best in the BIOS screen to ensure no Low power state)