No HDD detected

[marksanne]

My FIT-PC3 doesn't seem to recougnize any of the harddisks I've tried.

pcfit-0.jpg (178.54 KiB) Viewed 7686 times

After closer inspection I do see a red LED on the inside of the case, but I have no idea what this means.

pcfit-1.jpg (186.92 KiB) Viewed 7686 times

The drives I've tried using are:
- 160GB Intel SATA SSD
- 1TB Western Digital WD10TPVT SATA

I've carefully inspected that the vertical SATA-connector-board is correctly plugged in to both the harddisks as well as the connector on the FITPC motherboard itself.

Is the FITPC3 defective or am I doing something wrong here?

[gabrielh]

Have you tested those disk on other machine? Just to be sure this isn't a harddisk failure

[marksanne]

I did test them. The SSD 160GB drive is actually the drive out of the laptop from work.

I'm sure both drives are working correctly, buth the FitPC doesn't seem to recougnize either of them. I've tried if I could feel if the 1TB drive would spin up (simply if there's power delivered to the drive) but I couldn't sense it at all.

[gabrielh]

I suggest you to RMA the unit. I am sorry for an inconvenience