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I wish you guys would reply to my calls and emails

Posted: Fri Sep 21, 2012 7:29 am
by adrianwedd
We ordered and paid for 3 fit-pc3s but only 2 arrived. I've emailed you a number of times over the last few weeks and won't get a response.

---------- Forwarded message ----------
From: "Yuval Tuchman" <yuval@compulab.co.il>
Date: Aug 20, 2012 9:30 PM
Subject: Shipment from CompuLab
Cc: <irit@compulab.co.il>

I am pleased to inform you that your order #120820-3055 will be sent today
via UPS, waybill # 1ZA559410493755899 .

Please find the invoice attached .

An original invoice is included with the shipment.
Please note that as you requested, 3 Australian adapters for fit-PC3 power
supply were added to this shipment.


Best Regards,
Yuval Tuchman
fit-PC Logistics
Compulab

Re: I wish you guys would reply to my calls and emails

Posted: Fri Sep 21, 2012 10:21 am
by gabrielh
Hello Adryan

First of all, please accept my apologizes. We are in the middle of our Holiday season, so if you have emailed directly Yuval, he is out of office. I will order our CR team to contact you after the weekend (at Sunday).

One again, I am sorry for your frustration.