no longer detects WIFI card

WLAN adapter and miniPCI-express slot
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spix
Posts: 4
Joined: Sun Sep 08, 2013 10:21 pm

no longer detects WIFI card

Post by spix »

sorry,
a few months ago no longer detects WIFI card. Until before worked.

This happens both with linux ubuntu lucid both with Win 7
from ubuntu

Code: Select all

sabrina@sabrina-laptop:~$ lspci
00:00.0 Host bridge: Intel Corporation System Controller Hub (SCH Poulsbo) (rev 07)
00:02.0 VGA compatible controller: Intel Corporation System Controller Hub (SCH Poulsbo) Graphics Controller (rev 07)
00:1b.0 Audio device: Intel Corporation System Controller Hub (SCH Poulsbo) HD Audio Controller (rev 07)
00:1c.0 PCI bridge: Intel Corporation System Controller Hub (SCH Poulsbo) PCI Express Port 1 (rev 07)
00:1d.0 USB Controller: Intel Corporation System Controller Hub (SCH Poulsbo) USB UHCI #1 (rev 07)
00:1d.1 USB Controller: Intel Corporation System Controller Hub (SCH Poulsbo) USB UHCI #2 (rev 07)
00:1d.2 USB Controller: Intel Corporation System Controller Hub (SCH Poulsbo) USB UHCI #3 (rev 07)
00:1d.7 USB Controller: Intel Corporation System Controller Hub (SCH Poulsbo) USB EHCI #1 (rev 07)
00:1e.0 SD Host controller: Intel Corporation System Controller Hub (SCH Poulsbo) SDIO Controller #1 (rev 07)
00:1e.1 SD Host controller: Intel Corporation System Controller Hub (SCH Poulsbo) SDIO Controller #2 (rev 07)
00:1f.0 ISA bridge: Intel Corporation System Controller Hub (SCH Poulsbo) LPC Bridge (rev 07)
00:1f.1 IDE interface: Intel Corporation System Controller Hub (SCH Poulsbo) IDE Controller (rev 07)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)

mbirger

Re: no longer detects WIFI card

Post by mbirger »

Please try to reinstall the drivers from the Wiki:

http://www.fit-pc.com/wiki/index.php/Software#Windows_7

spix
Posts: 4
Joined: Sun Sep 08, 2013 10:21 pm

Re: no longer detects WIFI card

Post by spix »

mbirger wrote:Please try to reinstall the drivers from the Wiki:

http://www.fit-pc.com/wiki/index.php/Software#Windows_7
Yesterday installed linux mint 13. Everythink works except the wifi.
Between devices is not even detected.
I really think it's broken.
Someone recommend me an external wifi card compatible with linux mint?
Fitpc2 is still under warranty but from Italy ... (between shipping costs in both directions and taxes not think I would spend less than $ 60 :cry: )

mbirger

Re: no longer detects WIFI card

Post by mbirger »

Two comments:
1. Check in device manager or system info is the drivers installed and the module is recognizable
2. Worth to check if module's cable is not disconnected from the connector,
if you have access to it.

spix
Posts: 4
Joined: Sun Sep 08, 2013 10:21 pm

Re: no longer detects WIFI card

Post by spix »

mbirger wrote:Two comments:
1. Check in device manager or system info is the drivers installed and the module is recognizable
2. Worth to check if module's cable is not disconnected from the connector,
if you have access to it.
the module is not recognizable and the cable is connected (it seems to me)

Image

maybe I could just change the card?
Attachments
2013-09-11 23.28.20.jpg
2013-09-11 23.28.20.jpg (200.71 KiB) Viewed 6933 times

mbirger

Re: no longer detects WIFI card

Post by mbirger »

Hi,
So the WLAN module is a mini PCIe card - If you have another WiFi module try to switch and check if the drivers recognize the card, otherwise consider RMA.

Please note when closing the case for good thermal coupling between the chassis and the processor and chipset in order to have good heat dissipation and not having over temp conditions and system failures.

Thanks,
Maxim.

spix
Posts: 4
Joined: Sun Sep 08, 2013 10:21 pm

Re: no longer detects WIFI card

Post by spix »

I have try to change the wireless mini card but still does not work.

The case I had never opened before

If I consider RMA I also consider a shipping and duty. From italy I think it is less than $ 60

mbirger

Re: no longer detects WIFI card

Post by mbirger »

Please refer to the following link for RMA procedure:
http://www.fit-pc.com/web/support/rma/

or email to rma@fit-pc.com in order to get more info.

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