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Power socket connector detached

Posted: Thu Sep 09, 2010 5:22 pm
by gentlemich
Hello,
After using the Fit-PC2 just once, I put the power supply connector into its socket on the Fit-PC2 but now the socket has been detached/disconnected from the board...

I have been trying to resolder it by hand on the board but it's a bit tricky (because of the location). Do you have any idea of what I can do?

Is there still a warranty? I bought the PC in November 2009 on Amazon.

Thanks,
Mic

Re: Power socket connector detached

Posted: Thu Sep 09, 2010 5:56 pm
by fly
Opening the case (except for the HDD slot) and resoldering will most likely void the warranty. So it's up to the good will of amazon and/or compulab how they handle a RMA procedure. For details you should ask amazon.

Re: Power socket connector detached

Posted: Fri Sep 10, 2010 9:19 pm
by irads
Please email rma@fit-pc.com
I hope the soldering did not cause extra damage to the motherboard.