Forgot Logon Password

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blindq
Posts: 2
Joined: Tue Dec 02, 2014 9:52 pm

Forgot Logon Password

Post by blindq »

I forgot my password and need to reset it. I need to boot from a USB drive to run the reset software, but cannot get into the BIOS to see the drive by pressing F2. The computer does not boot at all with the USB drive loaded. How do I get the computer to see the USB drive or get into the BIOS to set the boot drive?

mbirger

Re: Forgot Logon Password

Post by mbirger »

What password have you forgotten - the BIOS or OS?
If OS, it's not a problem - you can format the drive.
If BIOS password then it is reseted in Compulab facilities only by RMA.

The system should access BIOS screen by pressing F2. What happens when you try?

blindq
Posts: 2
Joined: Tue Dec 02, 2014 9:52 pm

Re: Forgot Logon Password

Post by blindq »

It was the OS password that I forgot. I bought a password reset app after trying several of the free ones which did not work. I took the drive out of the fit-PC and put it in my desktop and then booted from the repair disk and erased the password. I could not get the FIT-PC to boot from either a usb cd or from a usb drive. I pressed F2 at the start of the boot process, but after a few minutes the Fit-PC just stopped running.

mbirger

Re: Forgot Logon Password

Post by mbirger »

What is the status of your issue?
Does the fit-PC2 able to boot?
You have to format the drive in any computer.

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