Edge Computing Division Users Forum

Whenever I install Windows 7 (RTM), I cannot find the IR device listed in Device manager. I do see a "HID-Compliant consumer control device" listed. I've tried to install the AVR390 driver provided for the IR, but it fails to install. Any help would be appreciated.
Thanks

All I did was right click on the icon in Device Manager, "HID-Compliant consumer control device", and choose to update driver. Select locate driver on your own. In the window find your downloaded driver from FIT for the IR. click on it, and then on the sub folder when it opens. click next and it will install..........this is what I did anyway.

Unfortunately, that doesn't work. Windows basically says that "It has determined that the best available driver is already installed."

Hi.

When you install a new OS, you should see IR controller as "AVR309:USB to UART protocol converter" in "Other Devices" section in the Device Manager.

After driver installation, you should see IR controller as "fit-PC2 IR" in "Universal Serial BUS Controllers" section in the Device Manager.

I order to operate IR controller, you have to install EventGhost application with fit-PC2 plugin.
You can find detailed explanation about installation process in readme.txt document in the IR driver package.

Best Regards.

Here is my story.

There is no IR controller item in Device Manager, however there is unknown USB device. Could it be IR? I tried to update its driver pointing Windows to IR driver but it crushed my PC while installing. Only reboot with Last Known Good Configuration helped.

Where is my IR device, how to make it work. Thanks.

You should get the IR driver from http://www.fit-pc2.com/download/win7-drivers

This is exactly where I get IR driver. 091021 is the one I tried.

If IR is not detected after you install the IR driver, it could indicate a problem with IR controller itself. In this case, please consider to RMA the unit: rma@fit-pc.com

Actually that driver crashed my PC while I installing it.
OK, I got it, it either hardware error or my Windows 7 glitches.
Thanks.

Hi There,

I have a similar problem. On a clean Win7 installation I could not get the IR to function. I have followed the readme in the driver file (win7_ir_091021.zip) provided at Downloads section. However there is no IR section in Device driver or a "AVR309:USB to UART protocol converter" anywhere. I have one "unknown device" with an exclamation mark under USB controllers. When I try to update the driver of it with IR driver provided in the same zip file, Windows just says the driver is up to date. Can you shed some light to my problem?

Thanks,
Dogan