Shipping question

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Tao
Posts: 2
Joined: Wed Aug 07, 2019 2:59 pm

Shipping question

Post by Tao »

Russian Federation is not available as a choice in shipping destination when ordering. Is it possible to make a delivery to Russia, Moscow?

Tao
Posts: 2
Joined: Wed Aug 07, 2019 2:59 pm

Re: Shipping question

Post by Tao »

Also your official reseller (Fiord) in Russian Federation refuses to deal with personal orders. They accept orders only from companies. Is it possible to make an order directly from you? Payment options etc is not a problem.

tamir
Site Admin
Posts: 419
Joined: Mon Dec 25, 2017 4:21 pm

Re: Shipping question

Post by tamir »

We used to ship to Russia in the past and we really hope to be able to ship there again in the future.

Unfortunately, due to Russian customs regulations shipments to private individuals from Russia are canceled until further notice.

scottsen11
Posts: 2
Joined: Wed Jul 17, 2019 9:22 am

Re: Shipping question

Post by scottsen11 »

With a bit of prep work to define and communicate your standard shipping policies, and some thought given to how you’ll handle specific inquiries, you’ll be able to handle the most common shipping questions customers have—and create a great experience for them even when the order is literally out of your hands.
9Apps

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