No Disk Drives

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fredhandle
Posts: 5
Joined: Tue Sep 10, 2019 1:52 am

No Disk Drives

Post by fredhandle »

Hello

I have 5 Fitlet2 boxes all with the HDD option fitted. I have installed Crucial 960Mb SSD drives. The BIOS can see the drives yet the OS doesn't find them during the install.

Is there a driver or BIOS setting to resolve this?

Colin
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tamir
Site Admin
Posts: 419
Joined: Mon Dec 25, 2017 4:21 pm

Re: No Disk Drives

Post by tamir »

Please provide S/N and P/N of the machine as printed on the white sticker located at the machine's bottom cover.

fredhandle
Posts: 5
Joined: Tue Sep 10, 2019 1:52 am

Re: No Disk Drives

Post by fredhandle »

SN: 1190728-00293
PN: FITLET2-CE3950

SN: 1190728-00291
PN: FITLET2-CE3950

SN: 1190304-00150
PN: FITLET2-CE3950

SN: 1190728-00292
PN: FITLET2-CE3950

SN: 1190304-00151
PN: FITLET2-CE3950

fredhandle
Posts: 5
Joined: Tue Sep 10, 2019 1:52 am

Re: No Disk Drives

Post by fredhandle »

Today I have used a new Windows image for setup. I can see the SSD but the Windows install cannot create a partition.
Error code 0x80300002

I have removed the SSD and initialized it in MBR and GPT from my laptop. Same result for both when trying to install Windows on the Fitlet2.
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tamir
Site Admin
Posts: 419
Joined: Mon Dec 25, 2017 4:21 pm

Re: No Disk Drives

Post by tamir »

Seems like we're communicating on two different channels.
We're working to reply on your last email sent by Colin Webb.
Thank you.

fredhandle
Posts: 5
Joined: Tue Sep 10, 2019 1:52 am

Re: No Disk Drives

Post by fredhandle »

Thanks Tamir. Yes I'm under some pressure to get this resolved as there is a deadline.
Colin

fredhandle
Posts: 5
Joined: Tue Sep 10, 2019 1:52 am

Re: No Disk Drives

Post by fredhandle »

Hi Tamir. Are you able to offer a solution?
Colin

tamir
Site Admin
Posts: 419
Joined: Mon Dec 25, 2017 4:21 pm

Re: No Disk Drives

Post by tamir »

We should contact you via email by the end of day.
Thank you.

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