RTClock not running without external power

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Andrew.Stevenson
Posts: 3
Joined: Wed Aug 24, 2022 11:40 am

RTClock not running without external power

Post by Andrew.Stevenson »

I have a bunch of fitlet2s (including eg the CJ3455) whose RTC doesn't seem to advance if the power is off. Using a new CMOS battery didn't make any difference.

I have checked the clock from the BIOS to avoid any OS level shenanigans.

I assume the RTC should keep running from the battery? Is there anything else that i should check?

Andrey.Mazlin
Posts: 64
Joined: Tue May 05, 2020 7:02 am

Re: RTClock not running without external power

Post by Andrey.Mazlin »

Can you please write us the SN of one of these devices?
Andrey Mazlin, Application Support Engineer
Useful links:
https://fit-iot.com/web/
Support Wiki: http://www.fit-pc.com/wiki/
Support mail: fitpcsupport@compulab.co.il

Andrew.Stevenson
Posts: 3
Joined: Wed Aug 24, 2022 11:40 am

Re: RTClock not running without external power

Post by Andrew.Stevenson »

1220106-01352

Andrey.Mazlin
Posts: 64
Joined: Tue May 05, 2020 7:02 am

Re: RTClock not running without external power

Post by Andrey.Mazlin »

1220106-01352 MINIDIS B.V. FITLET2-CJ3455-P36
Recommend you to contact the Minidis - reseller. Your device is covered by warranty, so at worst you can initiate RMA for it.
Andrey Mazlin, Application Support Engineer
Useful links:
https://fit-iot.com/web/
Support Wiki: http://www.fit-pc.com/wiki/
Support mail: fitpcsupport@compulab.co.il

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