Airtop +12V Supply Dead

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JSL
Posts: 2
Joined: Wed Sep 13, 2017 4:53 am

Airtop +12V Supply Dead

Post by JSL »

I've got a first-gen Airtop ([Compulab Airtop] New customer order (13545) - November 17, 2016) that died last week. The green power LED lights up, but the auxiliary status display (temperature, power consumption) does not. I opened it up for some quick checks and see no +12V power going to the graphics card. The unit is seven months past the warranty period (60 months). I'm probably capable of repairing it, but I searched online for information about how to remove the motherboard and found nothing. Please advise me of my options.

Thanks!
Jeff

Andrey.Mazlin
Posts: 97
Joined: Tue May 05, 2020 7:02 am

Re: Airtop +12V Supply Dead

Post by Andrey.Mazlin »

Sorry, but we don't share such information because the company policy does not allow self-repairing of our devices.
Andrey Mazlin, Application Support Engineer
Useful links:
https://fit-iot.com/web/
Support Wiki: http://www.fit-pc.com/wiki/
Support mail: fitpcsupport@compulab.co.il

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