fit-IoT Users Forum

Symptom:
Intel AMT does not function when IPC3 is in S3/S5.

Erratum IPC3ERR001: has been published at the IPC3 Errata WiKi Page:
https://fit-pc.com/wiki/index.php?title ... in_S3.2FS5

Thank you for the inquiry.
I have escalated this issue to the R&D and will get back to you as soon as I get a reply.

Thank you for the detailed inquiry.
I've escalated this to our R&D and we'll reply asap.

We use a re-chargeable ML1220 3V 18mAh battery in the fit-pc2.

This behavior including the fact that the fit-pc2 is fairly matured could conclude in an old RTC battery that needs to be replaced.

Try to repeatedly press F2 on startup rather than holding it, you should be able to access the BIOS menu.

Unfortunately this product is fairly matured, and there's very limited information we currently have regarding it. There should be viable information on the AC adapter's sticker, you could also measure it to make sure it supplies the correct voltage. If not, you could assemble the existing connector...

Unfortunately this seem like an issue that cannot be resolved remotely, please follow the instructions at the link below to schedule an RMA:
https://www.fit-pc.com/web/support/

According to the product specs, Airtop3 supports up to 128GB of RAM:
https://fit-iot.com/web/products/airtop ... fications/

Considering the above, you'd better off going with 4x 32GB RAM for optimal usage of the memory channels.

What about the PSU? have you tried measuring its output?
Is there an alternative PSU you could test?

Does the PSU output 12V?
If it does, please try to perform an RTC reset as instructed at the below:
http://fit-pc.com/wiki/index.php?title= ... leshooting
[*]Please refer to section 4.