fit-IoT Users Forum

tamir: I've given you the serial number of the unit, were any tests performed at your end? Quotes from ARK does not resolve the problem. I'm personally inclined to conclude thate ARK is wrong, based on this issue and other ones I've come across in my research. I do however sincierely hope I'm mistak...

As stated earlier the HDMI2 port when connected to a 4k (3840x2160) display will not allow resolution above 1920x1080. When connected to a 3440x1440 it syncs at 29 hz. This in contrast to HDMI1 which gets 4k@24hz with the 4k display and 3440x1440@49hz on the ultrawide display.

AIRTOP-C5775-D16-FM0-ACF
1171221-00128

That is correct. When the problem was discovered we had a recent driver from Intels webpage, now we have version 20.29.25.4642 downloaded from the support wiki with the same result. To further troubleshoot the SSD was swapped out with a spare one and a fresh install of Windows 10 was performed with ...

We have an Airtop (i7, no nVidia GPU) running windows 10. The computer is connected to to a LG 34UM95 (3440x1440) moinitor by HDMI. With the monitor connected to the bottom HDMI port it gets audio signal and 50hz refresh rate, connected to the top HDMI port, by the same cable and into same input on ...